Accessibility Statement

Our Commitment

Citywide Moving Systems, Inc. is committed to ensuring that our website is accessible to people with disabilities. We believe everyone deserves equal access to information about our moving and storage services, and we take that responsibility seriously. We are continuously working to improve the accessibility and usability of citywidemoving.com for all users.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide array of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

This website is designed and maintained with the following WCAG 2.2 Level AA principles in mind:

• Perceivable: meaningful alt text on images, sufficient color contrast, text that can be resized without loss of content, and captions where relevant.
• Operable: full keyboard navigation, visible focus indicators, skip-to-content link, and no content that flashes more than three times per second.
• Understandable: clear language, consistent navigation, descriptive link text, and form labels with error identification.
• Robust: clean semantic HTML5 markup with proper landmark roles, validated to work with current assistive technologies.

Compatibility with Assistive Technology

Our website is designed to be compatible with the following assistive technologies and browsers:

• Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS and iOS), TalkBack (Android)
• Browsers: Chrome, Firefox, Safari, Edge (current and one prior major version)
• Operating systems: Windows 10 and later, macOS 12 and later, iOS 15 and later, Android 11 and later

Accessibility Features on This Site

• Skip-to-main-content link: the first focusable element on every page, allowing keyboard and screen-reader users to bypass the navigation.
• Semantic landmarks: header, nav, main, and footer elements are used consistently with appropriate ARIA labels.
• Keyboard navigation: all interactive elements (menus, dropdowns, forms, and buttons) can be operated without a mouse.
• Visible focus indicators: clear focus rings on all interactive elements for keyboard users.
• Reduced motion: we respect the prefers-reduced-motion browser preference and pause auto-playing video and non-essential animation for users who request it.
• Video pause control: hero background videos include a visible pause/play toggle, and respect WCAG 2.2.2 (pause, stop, hide).
• Descriptive alt text: images that convey information have meaningful alternative text; decorative images are marked accordingly.
• Color contrast: text and interactive elements meet or exceed the WCAG 2.2 AA contrast ratio of 4.5:1 for normal text and 3:1 for large text.
• Form labels: every form field has an associated label and, where helpful, descriptive help text and error messages.
• Responsive layout: content reflows cleanly across screen sizes and supports 200% zoom without loss of content or functionality.

Known Limitations

Despite our ongoing efforts, some content on this site may not yet be fully accessible. Specifically:

• Some legacy images may have alt text that is being reviewed and refined for clarity.
• Embedded third-party content (such as Google Maps or social media widgets) may have accessibility characteristics outside our direct control. We choose vendors that publish their own conformance documentation.
• PDF documents created prior to 2026 may not be fully tagged for screen-reader use. We are migrating critical PDFs to accessible HTML alternatives.

If you encounter a barrier that is not listed here, please tell us so we can fix it.

Feedback and Reporting Barriers

We welcome your feedback on the accessibility of this website. If you encounter an accessibility barrier, or have suggestions for improvement, please contact us:

We try to respond to accessibility feedback within five (5) business days. To help us address your concern quickly, please include:

• The page URL where you encountered the problem.
• A description of the problem and what you were trying to do.
• The browser, operating system, and any assistive technology you were using (if known).

Technical Specifications

Accessibility of this website relies on the following technologies to work with modern browsers and assistive technology:

• HTML5 with semantic landmark elements
• CSS3 (with progressive-enhancement fallbacks)
• JavaScript (progressive enhancement: core content remains accessible without JavaScript)
• WAI-ARIA attributes used where semantic HTML alone is not enough

Ongoing Assessment

We conduct internal accessibility audits whenever significant changes are made to the website and whenever we add new pages or features. These audits combine automated tooling (such as Lighthouse and axe-core) with manual keyboard and screen-reader testing.

Formal Approval

This Accessibility Statement was prepared on April 27, 2026 and reflects the state of the website on that date. It will be reviewed and updated as the website evolves.